Customer Service Instructions

Instructions

Please download the available instructions below.

Note: Our playbooks are provided in PDF format, which requires the free Adobe Acrobat Reader.

1. Select a brand
2. Please select the available playbook.
Brand: Halo™
29671 UNSC Spartan-II Download 1.20 MB
29672 UNSC Spartan-II Download 1.20 MB
29673 UNSC Spartan-II Download 2.07 MB
29674 UNSC Spartan-II Download 2.10 MB
29677 UNSC Spartan-II (Limited Edition) Download 2.43 MB
29678 UNSC Flame Marine Download 1.16 MB
29679 UNSC Flame Marine Download 1.18 MB
29699 Halo Collector's Case II Download 1.88 MB
29699U Halo Collector's Case II Download 2.53 MB
29709 ODST Download 1.01 MB
29764 UNSC Active-Camo Spartan Download 1.73 MB
29765 Green Spartan Red Team Download 1.13 MB
29766 EVA Spartan Download 1.72 MB
96801 UNSC Turret Download 1.46 MB
96802 Covenant Ghost Download 1.97 MB
96805 UNSC Rocket Warthog Download 6.69 MB
96805U UNSC Warthog Download 3.50 MB
96806 UNSC Hornet Download 2.77 MB
96807 UNSC Scorpion Download 3.35 MB
96810 Aerial Ambush Download 7.66 MB
96816 Green UNSC Spartan II Download 3.78 MB
96818 UNSC Gremlin Download 4.77 MB
96819 ODST Download 4.59 MB
96820 Red UNSC Spartan II Download 3.89 MB
96823 UNSC Gausshog vs Covenant Locust Download 5.23 MB
96824 UNSC Pelican Dropship Download 22.60 MB
96828 Covenant Combat Unit Download 0.64 MB
96832 Covenant Wraith Download 8.55 MB
96833 UNSC Wolverine Download 5.88 MB
96835 UNSC Shortsword Download 10.99 MB
96837 Halo Battlescape Download 3.87 MB
96845 Covenant Brute Chopper Download 1.83 MB
96849 UNSC Mongoose Download 3.06 MB
96850 ODST Hawk Download 5.72 MB
96852 UNSC Arctic Wolverine Download 9.36 MB
96853 ODST Covenant Invasion Download 11.94 MB
96858 Arctic Combat Unit Download 0.85 MB
96859 Covenant Banshee Download 2.43 MB
96865 UNSC Red Combat Unit Download 0.79 MB
96866 UNSC Troop Transport Download 3.24 MB
96867 UNSC Hornet Attack Download 5.44 MB
96869 Covenant Brute Prowler Download 3.28 MB
96870 Micro Action Figures Series 1 Download 0.80 MB
96919 Red Covenant Combat Unit Download 0.44 MB
96920 UNSC Weapons Pack II Download 0.77 MB
96921 Covenant Weapons Pack II Download 0.75 MB
96923 UNSC Rockethog vs Anti Aircraft Gun Download 10.84 MB
96937 EVA's Last Stand Download 3.74 MB
96940 UNSC Falcon with landing pad Download 11.93 MB
96941 Covenant Phantom Download 9.30 MB
96942 UNSC Elephant Download 11.30 MB
96967 VERSUS:ATTACK ON HIGH GROUND 3 Download 7.21 MB
96970 Anniversary Edition UNSC Troop Pack Download 1.46 MB
96971 Halo Anniversary Edition Floodgate Download 7.76 MB
96978 Micro Action Figures Series 4 Download 1.37 MB
96981 UNSC Spade vs Skirmisher Download 7.80 MB
96982 Covenant Revenant Attack Download 5.39 MB
96993 Brute Chieftain Charge Download 3.80 MB
96996 UNSC Armory Pack II Download 1.39 MB
96997 Covenant Armory Pack II Download 1.15 MB
97001 UNSC Cobalt Combat Unit Download 1.48 MB
97002 Covenant Silver Combat Unit Download 1.43 MB
97003 Snowbound: UNSC Rockethog Download 10.60 MB
97004 Brute Prowler Attack Download 7.84 MB
97006 UNSC Cyclops Jungle Strike Download 2.25 MB
97007 UNSC Cyclops Desert Strike Download 2.16 MB
97010 Orbital Banshee Blitz Download 9.12 MB
97011 Warthog Resistance Download 8.43 MB
97014 Covenant Wraith Download 12.46 MB
97015 Covenant Seraph Download 20.70 MB
97016 UNSC Rhino Download 29.98 MB
97017 Countdown Download 17.83 MB
97023 UNSC Armory Pack Download 1.50 MB
97024 Covenant Armory Pack Download 1.54 MB
97029 Halo Battlescape III Download 9.44 MB
97037 UNSC Ammo Pack I Download 1.11 MB
97041 Versus: Snowbound Weapons Pack I Download 1.65 MB
97043 Versus: Snowbound Weapons Pack II Download 1.60 MB
97065 Versus: Snowbound Combat Unit Download 0.97 MB
97068 VERSUS:SNOWBOUND BATTLESCAPE 4 Download 6.27 MB
97069 Versus: Snowbound Highbase Download 12.37 MB
97070 Covert Ops: Battle Unit Download 1.98 MB
97071 Flood Siege Download 16.38 MB
97072 Covert Ops: UNSC Wolverine Download 11.95 MB
97076 Covenant Weapons Pack Download 1.74 MB
97082 ODST Battle Unit Download 2.07 MB
97083 UNSC Combat Orange Unit Download 1.77 MB
97084 Covenant Combat Cobalt Unit Download 1.76 MB
97085 Brute Battle Unit Download 1.82 MB
97088 UNSC Cryo Bay Download 2.35 MB
97102 UNSC Light Assault VTOL Download 5.98 MB
97105 DROP POD ODST RCN SPECIALIST 4 Download 1.63 MB
97106 Covenant Drop Pod: Elite General Download 1.76 MB
97107 UNSC Arctic Cyclops Download 2.49 MB
97108 UNSC Attack Cyclops Download 2.38 MB
97110 Covenant Spectre Ambush Download 7.96 MB
97115 UNSC Mantis Download 11.38 MB
97116 UNSC Siege Bike Download 2.90 MB
97117 Forward Unto Dawn Download 75.71 MB
97118 Cauldron Clash Download 15.78 MB
97123 UNSC Hornet vs. Covenant Vampire Download 7.90 MB
97129 UNSC Pelican Gunship Download 30.40 MB
97131 UNSC C&C Console Download 3.85 MB
97133 UNSC Hangar Deck Download 4.05 MB
97134 UNSC Night Ops Gausshog Download 6.84 MB
97139 UNSC Anti-Armor Cobra Download 7.94 MB
97158 Red UNSC Spade Download 4.51 MB
97159 Blue Series Rockethog Download 5.22 MB
97160 Flood Hunters Battle Unit Download 1.60 MB
97165 UNSC Weapons Pack Download 10.74 MB
97166 Forerunner Weapons Pack Download 1.86 MB
97170 Forerunner Terminal Download 3.87 MB
97173 Flood Hunter's UNSC Falcon Download 15.10 MB
97174 UNSC Mammoth Download 32.48 MB
97199 Last Man Standing Zombie Pack Download 0.95 MB
97202 Blue Series Banshee Download 3.83 MB
97204 Blue Series Falcon Download 8.30 MB
97205 Collector's Edition Pack Download 1.29 MB
97207 UNSC Weapons Pack II Download 1.63 MB
97208 Spartan IV Battle Pack Download 1.62 MB
97213 Rapid Attack Covenant Ghost Download 3.11 MB
97214 UNSC Offworld Cyclops Download 2.24 MB
97216 Micro-Fleet Warthog Attack Download 2.52 MB
97224 Micro-Fleet Hornet Assault Download 2.38 MB
97262 UNSC Infinity Armor Bay Download 8.26 MB
97263 UNSC Quad Walker Download 12.76 MB
97270 Micro-Fleet Mantis Invasion Download 2.57 MB
97326 Mega_97326 Download 3.76 MB
97336 Spartan Assault Battle Pack Download 2.76 MB
97339 UNSC All-Terrain Mongoose Download 5.28 MB
97341 Micro-Fleet Falcon Conquest Download 3.52 MB
97349 Mega_97349 Download 2.41 MB
97350 Mega_97350 Download 3.19 MB
97359 Covenant Weapons Pack Download 1.04 MB
97360 Forerunner Weapons Pack Download 1.11 MB
97380 UNSC Broadsword Midnight Strike Download 7.75 MB
97381 UNSC Elephant Troop Carrier Download 35.93 MB
97429 Police Air Support Hornet Download 11.29 MB
97430 Flood Invasion Download 9.55 MB
97433 Mega_97433 Download 2.58 MB
97449 UNSC Flame Warthog Download 8.67 MB
97450 UNSC Attack Mantis Download 3.25 MB
97451 UNSC Wombat Recon Drone Download 5.28 MB
97452 Police Cruiser Standoff Download 9.69 MB
97515 Containment Outpost Patrol Download 6.36 MB
97516 Containment Armory Download 2.84 MB
97517 Revenant Raid Download 7.32 MB
97519 ANNIVERSARY COLLECTION:BATTLE6 Download 2.43 MB
97521 Anniversary Collection: Hierarch’s Shadow Convoy Download 6.83 MB
97694 Covenant Scarab Download 32.57 MB
CNC83 Micro Action Figures Bravo Series Download 2.36 MB
CNC84 Micro Action Figures Charlie Series Download 0.52 MB
CNC95 Spartan Customizer Pack Download 0.63 MB
CNC96 Customizer NMPD Pack Download 1.00 MB
CNC98 Heavy Assault Cyclops Download 2.33 MB
CND00 Fireteam Eagle Download 2.92 MB
CND01 Sierra Squad Download 3.09 MB
CND02 Booster Frame Download 8.55 MB
CND03 Covenant Drone Outbreak Download 9.11 MB
CNG61 Damage Control Cyclops Download 1.28 MB
CNG63 UNSC Fireteam Taurus Download 1.14 MB
CNG64 Promethean Warriors Download 1.39 MB
CNG65 Banshee Strike Download 6.90 MB
CNG66 UNSC Attack Gausshog Download 6.28 MB
CNG67 Phaeton Gunship Download 7.95 MB
CNG68 Scorpion’s Sting Download 9.62 MB
CNG69 UNSC Firebase Download 8.54 MB
CNG71 UNSC Vulture Gunship Download 15.14 MB
CNG99 ODST Troop Pack Download 0.91 MB
CNH00 Smuggler Intercept Download 9.45 MB
CNH01 Outlands Skirmish Download 1.16 MB
CNH04 Versus Troop Pack Download 6.10 MB
CNH06 NMPD Warthog Download 6.25 MB
CNH21 Covenant Armor Customizer Pack Download 0.62 MB
CNH22 Covenant Weapons Customizer Pack Download 2.69 MB
CNH23 Covenant Commander Download 6.28 MB
CNH24 UNSC Gungoose Download 6.33 MB
CNH25 Flood Infected Cyclops Download 1.20 MB
CNJ43 Drop Pod Metallic Stealth ODST Download 2.49 MB
CNJ44 Drop Pod Metallic Jungle ODST Download 2.49 MB
CNJ45 Drop Pod Metallic Arctic ODST Download 2.49 MB
CNJ46 Drop Pod Metallic Blue Elite Download 2.49 MB
CNK25 UNSC Fireteam Rhino Download 1.00 MB
CNK26 UNSC Victor Squad Download 1.20 MB
CNK36 Heavy Assault Cyclops Download 1.29 MB
CPF71 NMPD Pelican Air Base Download 52.74 MB
CYY43 UNSC Wombat Recon Drone Download 5.28 MB
CYY58 Flood Invasion Download 9.55 MB
DBB00 UNSC ALL-TERRAIN MONGOOSE Download 5.28 MB
DKT68 Covenant Watch Tower Download 8.88 MB
DKW60 Master Chief Download 0.52 MB
DKW61 Spartan Orbital Download 0.52 MB
DKW62 Spartan Thorne Download 0.52 MB
DKW63 Spartan Defender Download 0.52 MB
DKW64 Halo Heroes: Buck Download 0.52 MB
DKW65 Halo Heroes: Spartan Vale Download 0.52 MB
DLB92 Spartan Armor Customizer Pack Download 0.45 MB
DLB93 Promethean Weapons Customizer Pack Download 0.39 MB
DLB95 UNSC Fireteam Stingray Download 1.00 MB
DLB96 Covenant Storm Lance Download 7.81 MB
DPJ83 Download 0.66 MB
DPJ84 Download 0.61 MB
DPJ86 Download 2.00 MB
DPJ87 Download 1.92 MB
DPJ88 Download 5.96 MB
DPJ89 Download 5.82 MB
DPJ90 Download 0.92 MB
DPJ91 Download 5.34 MB
DPJ92 Download 56.50 MB
DPJ93 Download 2.38 MB
DPJ94 Download 2.99 MB
DPJ95 Download 80.03 MB
DPP70 Spartan IV Battle Pack III Download 0.76 MB
DPW93 Download 2.85 MB
DPW94 Download 63.82 MB
DPW95 Download 29.75 MB
DXF01 Download 32.42 MB
DXF02 Download 24.90 MB
DXF03 Download 3.28 MB
DXF04 Download 5.80 MB
DXF06 Download 7.65 MB
DXF07 Download 7.65 MB
DXF08 Download 7.65 MB
DXF09 Download 7.65 MB
DXF10 Download 0.70 MB
DXR50 Download 19.29 MB
DXR53 Download 19.29 MB
DXR54 Download 19.29 MB
DXR55 Download 19.29 MB
DXR56 Download 0.60 MB
DXR57 Download 0.53 MB
DYH87 Download 5.84 MB
DYH88 Download 1.13 MB
FDY37 OPERATION THRONE Drop Pod Download 10.01 MB
FDY38 OPERATION STONEBREAK Drop Pod Download 0.92 MB
FDY41 UNSC Marines Customizer Pack Download 6.24 MB
FDY45 Fireteam Dagger Download 3.28 MB
FDY48 Corporate Security Cyclops Download 21.54 MB
FDY52 CTF Arctic Warthog Download 0.37 MB
FDY53 Warzone Wasp Assault Download 5.11 MB
FDY54 UNSC Gungoose Rampage Download 2.20 MB
FDY55 UNSC Wolverine Charge Download 30.04 MB
FDY56 UNSC Builder’s Forge Download 8.77 MB
FFM72 Halo Heroes: Spartan Madsen Download 14.42 MB
FFM73 Halo Heroes: Decimus Download 14.42 MB
FFM74 Halo Heroes: Dare (ONI) Download 14.42 MB
FFM75 Halo Heroes: Captain Cutter Download 14.42 MB
FFM76 Halo Heroes: Spartan ARGUS Arestor Download 14.42 MB
FFM77 Halo Heroes: Spartan WETWORK Cleaner Download 14.42 MB
FFM78 Master Chief Download 19.27 MB
FFM79 Arbiter Download 19.27 MB
FFM80 Sergeant Major Johnson Download 19.27 MB
FFM81 Cortana Download 19.27 MB
FFM82 Prophet of Truth Download 19.27 MB
FFM83 Brute Bodyguard Download 19.27 MB
FFP52 Download 19.29 MB
FFP53 Download 19.29 MB
FGR21 Arctic Jackrabbit Assault Download 25.07 MB
FMM69 Spartan Jun-A266 Download 0.47 MB
FMM70 Spartan Grant Download 0.47 MB
FMM71 Roland Download 0.47 MB
FMM72 Shipmaster Let ‘Volir Download 0.47 MB
FMM73 Spartan Helljumper Download 0.47 MB
FMM74 Spartan Athlon Download 0.47 MB
FMM82 Speed Boost Power Pack Download 0.41 MB
FMM83 Overshield Power Pack Download 0.46 MB
FMM84 Operation Veritas Drop Pod Download 1.62 MB
FMM86 Fireteam Castle Download 1.02 MB
FMM87 ONI Strike Team Download 0.85 MB
FMM88 Shields of Requiem Lance Download 0.96 MB
FMM89 UNSC Woodland Gungoose Download 1.45 MB
FMM90 Banished Banshee Brawl Download 2.78 MB
FMM91 Covenant Goblin Battlesuit Download 19.14 MB
FNR84 Spartan CTF Base Crashers Download 1.02 MB
FPJ24 Damage Boost Power Pack Download 0.43 MB
FPJ25 Active Camo Power Pack Download 0.41 MB
FRM20 Faithful vs. Fallen Battle Pack Download 8.37 MB
GFT42 Yap Yap The Destroyer Download 0 MB
GFT43 Prophet of Mercy Download 0 MB
GGG61 Designer Series: UNSC Scorpion Tank Download 0 MB
GGG61 Designer Series: UNSC Scorpion Tank Download 0 MB
GGG61 Designer Series: UNSC Scorpion Tank Download 0 MB
GGG61 Designer Series: UNSC Scorpion Tank Download 0 MB
GGG61 Designer Series: UNSC Scorpion Tank Download 0 MB
GGG61 Designer Series: UNSC Scorpion Tank Download 0 MB
GGG61 Designer Series: UNSC Scorpion Tank Download 0 MB
GGG61 Designer Series: UNSC Scorpion Tank Download 0 MB
GGG61 Designer Series: UNSC Scorpion Tank Download 0 MB
GGG61 Designer Series: UNSC Scorpion Tank Download 0 MB
GGG61 Designer Series: UNSC Scorpion Tank Download 0 MB
GGG61 Designer Series: UNSC Scorpion Tank Download 0 MB
MEGA BRANDS™ Products:
1-800-465-MEGA (6342)
Mattel & Fisher-Price Customer Service
RoseArt Products:
1-800-CRAYONS (272-9667)
Monday through Friday 9:00 am to 6:00 pm Eastern Time