Due to unforeseen circumstances, our Consumer Support and Inventory teams are currently operating at limited capacity.

These limitations may cause longer than usual delays in receiving service or the shipment of product and parts. We apologize for any inconvenience but assure you we are working hard to ensure all requests and orders are processed as efficiently as possible. We appreciate your patience.

客戶服務

零件更換

缺少零件?索取您購買產品中缺少的零件。

申請零件

建立說明

需要逐步的說明?下載PDF產品說明書。

尋找說明書

常見問題部分

查看常見問題的答案

查閱 Service.Mattel.com

撤銷資訊

如果您購買了受到產品召回影響的Mega品牌產品。

查閱 Service.Mattel.com

Mega Brands

1-800-465-MEGA (6342)
Mattel & Fisher-Price客戶服務

東部時間週一至週五上午九時至下午六時