MEGA Brands™ is dedicated to providing you with the best consumer support services online.

In order to better serve you, you may choose from one of the categories listed below. Each category includes specific instructions that will enable us to process your request. We value your feedback.

Request Center

Need Customer Service? Missing Parts? Head
to the Request Center.


Ready for Download in PDF format.

F.A.Q. Section

Check our frequently asked questions section.

Recall Information

If you own any MEGA Brands products that have
been affected by a
MEGA BLOKS™ Products:
1-800-465-MEGA (6342)
RoseArt Products:
1-800-CRAYONS (272-9667)
Mattel & Fisher-Price Customer Service
Monday through Thursday 8:00 am to 5:00 pm EST
Friday 8:00 am to 1:00 pm Eastern Time
Standard Business Hours
Monday through Friday 9:00 am to 6:00 pm Eastern Time